As the royal commission into misconduct into the financial sector finally gets underway, Labor has been quick to remind aggrieved bank customers this could have been in full swing 18 months ago.
Shadow treasurer Chris Bowen said Prime Minister Malcolm Turnbull allowed the "rorts and ripoffs" to continue until he finally backflipped.
"The focus must now turn to the victims of banking and financial scandals," Mr Bowen said in a statement on Monday.
"This is an opportunity for those who have suffered because of insurance scams, dodgy lending and fee rip-offs to tell their stories and present their evidence to the commission."
But One Nation leader Pauline Hanson expects it will be a "whitewash".
"I don't think it will get to the real problems of what's happening," she told reporters, adding farmers have lost their properties because of the banks.
Greens senator Peter Whish-Wilson said if there is a perception of a whitewash, it will lead to more outrage and calls for further scrutiny.
"Let's get this right this time around: for the financial system, for the victims and for the Australian public," he said in a statement.
Nationals senator John Williams hopes any confidential clause that victims may have signed as a result of a settlement over a dispute with a bank will be waived by institutions.
If not, he believes there should be a Senate inquiry running parallel to the royal commission, whereby people give information covered by parliamentary privilege which would then be fed back to the commission.
"That's one way of getting around it. I hope that doesn't happen," he told Sky News.